With social and mobile technologies changing, businesses and customers interact differently, too. Customers are more sophisticated and knowledgeable than ever, but many small businesses don’t know how to adapt and keep up.
Join Laurie McCabe for this online webinar replay to discover:
- How and why customer expectations are changing
- Implications and challenges for small businesses
- Ways to assess and tune up sales, marketing and service to keep pace with customers
CLICK HERE to take the “Can Your Business Keep Up With Today’s Customers?” Online Workshop, right now!
About The Presenter:
Laurie McCabe brings more than 25 years of experience in the IT industry to her current role at SMB Group. She is a six-time Small Business Influencer Awards winner and has been named a Top 200 Thought Leaders in Big Data & Analytics by Analytics Week.